Returns & Refunds Policy

Effective Date: June 23, 2025

At Halo and Light Studios, we strive to offer high-quality digital content that brings faith, beauty, and inspiration into your life. Because all of our products are digital downloads, we do not offer returns or refunds once a purchase is completed. Please read the policy below for full details.

1. Digital Product Policy

All items sold on our website are non-refundable and non-returnable due to their instant-access, digital nature. Once the file is downloaded, we cannot revoke access, and therefore we cannot offer a refund.

2. Exceptions – File Issues

If you experience any of the following issues, we’re happy to help:

• Trouble downloading your files

• Corrupted files

• Missing elements from your order

• Technical compatibility concerns (such as image resolution or format)

Please contact us within 7 days of purchase and we will work to resolve the issue or replace the file at no extra cost.

📧 Email: contact@haloandlightstudios.shop

3. No Refunds For:

• Accidental purchases

• Failure to download before the link expires

• Printing errors or third-party print shop issues

• Change of mind

Please ensure that you carefully review product descriptions, image previews, and file formats before purchasing.

4. Customer Support

We want every customer to feel valued and supported. If you have concerns about your order or need technical assistance, please don’t hesitate to reach out. We will do our best to make sure you are fully satisfied with your experience.

5. Contact Us

📧 Email: contact@haloandlightstudios.shop
🌐 Website: www.haloandlightstudios.shop